Department of Agriculture
The Forest Service is a workforce of 40,000+ and work is accomplished through 900 field offices located all across North America. The agency needed to migrate its messaging systems and services from an internal Lotus Notes and Domino environment to a Microsoft cloud-based application suite. The major challenges facing the project team were related to (1) technology deployment and transition from Notes to Exchange, (2) effective communications and change management with a geographically dispersed workforce, (3) training in the new application suite, and (4) implementing the new messaging services while a large portion of the workforce is focused on mission-critical support for fire season.
Octo was brought in to provide program management and strategic communications management support to these initiatives. Along with Forest Service domain, cloud, and strategic communications experts, Octo has partnered with USDA leadership to attack both strategic and tactical maturation of the program, processes, and personnel.
Octo has become a trusted advisor providing insight and experience from numerous Strategic Communications and Software as a Service (SaaS) efforts to the Program Manager as well as identifying key risks throughout the deployment of the Microsoft cloud solution.