Post Award Contract Management:Helping customers see the results of PBA

What is it?

Even the most effective, well-written contract will yield sub-optimal results if the requisite time and attention is not paid to the oversight of service provider performance after award.  Too often client personnel are overtaxed with other responsibilities, leaving precious little time for the work needed to ensure the service provider is complying with their contract.  Our Post-award Contract Administration and Performance Management solution supports the client in rigorous contract oversight with a focus on those non-inherently Governmental tasks such as contract compliance review, performance review, change management, Service Level Agreement management, past performance reporting, deliverables review, and invoice review.

Why do you do it?

If preparing to award a supplies or services contract and contemplating the level of effort associated with post-award contract administration…

If overseeing a service provider performing in a sub-optimal manner, delivering late, and at unacceptable quality levels…

If investing significant time in service level monitoring only to find performance failing to meet service levels and users becoming increasingly frustrated…

What do you get?

The output from the POST-AWARD CONTRACT ADMINISTRATION AND PERFORMANCE MANAGEMENT solution includes the tools, processes, and support for the most critical post-award functions including contract compliance review, performance review, change management, Service Level Agreement management, past performance reporting, deliverables review, and invoice review.