Client Division Title: 
Department of Health and Human Services
Client Practice Area: 
SOA Assessment and Planning
Client Seal: 
Department of Health and Human Services
Success Stats: 
  • Identified opportunities for the CIO and Chief Architect to prevent duplicate service development
  • Identified SOA planning artifacts that are being used throughout NIH to design reusable Services
Client Challenge Description: 

The adoption of SOA has significant implications to NIH Enterprise Systems, the processes in place to support these systems, the supporting application infrastructure, and the staff and financial and technical resources required to enhance and maintain systems.  In the past two years, NIH has established many of the fundamental components necessary to support enterprise-wide SOA, but needed to continue oversight to realize the desired benefits of SOA.  To assist NIH increase the acceptance and use of SOA by NIH Institutes and Centers (ICs) and achieve maximum benefit from the SOA program and, the Office of the Chief Architect brought on Octo Consulting Group to conduct an NIH-wide SOA assessment, refine the SOA governance strategy, and define SOA planning artifacts and governance to improve the overall maturity of SOA at NIH.

Client Approach Description: 

Octo conducted a SOA Assessment that identified the challenges they are facing and the opportunities that SOA may be able to address, and determine the role that NIH can play in supporting enterprise SOA.  It started with a comprehensive set of interviews and a summary of key findings across SOA Knowledge Maturity, SOA Provider Readiness, SOA Consumer Readiness, Technology Readiness, Process Readiness, and Organizational Readiness.  The output of the assessment led to a number of tactical and strategy improvements that helped NIH move forward with their SOA investments that included the development of a Service DEsign Alignment Tool, standardized Service Contract for all new NIH Services, a design and implementation of a Service repository, and SOA governance policies.

Client Solutions Description: 
  • Determined the maturity of SOA within the organization and the organization’s ability to adopt SOA at an Enterprise-level.
  • Defined recommendations to improve the operational and organizational readiness of SOA
  • Developed an overall SOA Governance Strategy
Client Focus Areas: 
  • SOA maturity
  • Solution architecture guidance
  • SOA governance
Client Results: 
  • Determined the maturity of SOA within the organization and defined recommendations to improve the operational and organizational readiness of SOA
  • Developed an overall SOA Governance Strategy that allows NIH to manage requirements for new services and underlying process and established a SOA financial model that supports the funding of shared services
  • Established technical standards and processes to ensure consistent delivery of Services
  • Developed a framework and tool for the EA office to evaluate Services that were being created at the NIH
  • Defined pragmatic guidelines for building Services for Solution Architects at NIH